Now onboarding new clients · 8/5 and 24/7 coverage available
Managed IT · Cyber Security · Cloud ERP & PBX · AI Automation
25 years of IT experience.
One team for your business.
AIONYX Solutions has spent 25 years in this business — running IT for organizations that depend on it, from the systems they operate on to the security around them. Today that same team delivers managed IT, Cyber Security, Cloud ERP and PBX, and AI Automation for small and mid-sized businesses that want to stop losing time to IT problems, secure what they have built, and automate the work that slows them down.
Who we are
The team behind AIONYX
AIONYX is not a startup that discovered IT last year. We are a team of engineers, managers and directors who have spent our careers inside managed service providers and managed security service providers — building the helpdesks, running the SOCs, owning the escalations and answering to the clients when something broke at 3 a.m.
We have been doing this for 25 years. In that time we have run helpdesks and SOCs, delivered the finance, inventory and phone systems a business cannot function without, and secured the environments around them. You do not keep clients for two and a half decades without learning how to listen, how to plan a change nobody notices, and how to be reachable when it matters.
Everything that experience taught us is built into the services small and mid-sized businesses ask us for most: a managed IT helpdesk that actually resolves things, Cyber Security run by people who have done it at MSSP scale, Cloud ERP and PBX delivered by people who have rolled them out for years, and AI Automation that removes the repetitive work instead of adding another tool to babysit. Every engagement is led by someone who has held the senior seat before — because the fastest way to fix a problem is to have already seen it.
25 years in this business
A quarter century of running, securing and supporting IT for organizations that depend on it every day.
MSP and MSSP veterans
Our people have worked as engineers, managers and directors inside managed service and managed security providers. We know what good looks like because we have run it.
Senior people on your account
No junior-only bench. The engineer who designs your environment is the one who answers when you call.
Built for SMBs
Remove the time you spend troubleshooting IT, secure the business, and automate the processes that eat your week — without an enterprise price tag.
Where we work
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What we do
Eight services. One accountable team.
Engage any one of them on its own, or let us run the whole estate. Every service is delivered by the same senior team, with the same escalation path and the same contract.
Managed IT
A remote helpdesk for everything your people touch to get work done — laptops and desktops, Microsoft 365, printers, the network, and the vendors behind them. Available 8/5 or 24/7.
Managed Security
A SOC watching your environment 8/5 or 24/7, with your EDR and your identity threat detection and response run as a managed service rather than a console nobody has opened since it was installed.
Security Assessment & Compliance
Security assessments and audits that tell you where you actually stand, and hands-on help reaching a compliance framework and staying inside it once the certificate is on the wall.
Physical Security
Camera systems and door access designed around your sites, then configured, maintained and supported as part of the wider technology estate.
Cloud PBX
A hosted business phone system — numbers, extensions, virtual receptionists, queues and call-center tools — designed around how your team actually takes calls, then configured and supported by us.
Cloud ERP
Sales, purchasing, inventory, accounting and point of sale on one cloud platform, scoped, configured, migrated and supported so finance and operations stop living in separate spreadsheets.
AI Agents as a Service
AI agents built around how your business already works — scoped to a real job, connected to your systems, and handed over with the access model and logging an auditor would expect.
Process Automation as a Service
We map a process end to end, cut what does not need doing, then use AI to automate what is left across the tools you already own.
How it fits together
Run it. Protect it. Improve it.
Most clients come to us with one problem and grow into the rest. This is how we think about the work — and why it is easier when one team owns all of it.
Run
The day-to-day systems your people depend on, kept working and supported by a helpdesk that picks up.
Protect
A SOC watching your environment, the tooling run properly, and assessments that tell you where you actually stand — with an owner, a fix and a date on every finding.
Improve
Once the estate is stable and secure, we take the manual work out of it — process by process, measured against how long the job takes you today.
How we work
The difference is who stays in the room
A named engineer, not a ticket queue
You get the mobile number of the person who built your environment. Escalation is a call, not a form.
Outcomes written into the contract
Tickets closed, alerts triaged, findings fixed, hours returned. If we cannot measure it, we will not sell it to you.
Security assumed, never appended
Every system we install or automate ships with least-privilege access, logging and a documented rollback. That is the default, not the upgrade.
Vendor-neutral by design
We hold partnerships, not quotas. The stack we recommend is the one that fits your estate and your budget.
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