Services
Five services. One accountable team.
Engage a single service or let us sequence the whole programme. Either way you get a named engineer, a written scope and a measure we agree on before the first invoice.
IT & Security
Keep it running, and keep it safe
Support for the systems your people use every day, monitoring for what is trying to get at them, and the assessment work that tells you where you genuinely stand.
Managed IT
A remote helpdesk for everything your people touch to get work done — laptops and desktops, Microsoft 365, printers, the network, and the vendors behind them. Available 8/5 or 24/7.
Managed Security
A SOC watching your environment 8/5 or 24/7, with your EDR and your identity threat detection and response run as a managed service rather than a console nobody has opened since it was installed.
Security Assessment & Compliance
Security assessments and audits that tell you where you actually stand, and hands-on help reaching a compliance framework and staying inside it once the certificate is on the wall.
AI Automation
Give the hours back
We do not sell pilots. Every engagement targets a queue a real person is working through today, and is measured on how much of it disappears.
AI Agents as a Service
AI agents built around how your business already works — scoped to a real job, connected to your systems, and handed over with the access model and logging an auditor would expect.
Process Automation as a Service
We map a process end to end, cut what does not need doing, then use AI to automate what is left across the tools you already own.
Engagement models
Three ways to buy
Most clients start with an assessment or a single project and convert to a managed service once the first phase lands.
| Assessment | Project | Managed service | |
|---|---|---|---|
| Typical shape | A point-in-time examination with a written plan at the end | A defined thing built, documented and handed over | Ongoing operation of something we run for you |
| Commercials | Fixed fee | Fixed fee, milestone billed | Monthly, on an agreed term |
| You receive | Findings, ranked remediation plan, roadmap | The built system, its documentation and handover training | Continuous operation, tuning and regular review |
| Best when | You need a defensible baseline, or somebody has asked you for one | You know the outcome and want it built properly | You need coverage you cannot staff internally |
| Hours | Business hours | Business hours | 8/5 or 24/7, your choice |
Common questions
Before you get on a call
Do we have to buy more than one service?
No. Plenty of clients engage one and nothing else. We will tell you plainly if we think another area has a gap worth addressing, but there is no bundling requirement and nothing in the contract that pressures you into one.
Will you work alongside our existing MSP or internal IT team?
Yes, and it is a common arrangement. We agree a written split of responsibilities at kick-off so nobody is guessing who owns patching, identity or escalation. We are happy to be the specialist layer above a generalist provider.
How quickly can you start?
It depends on the service and the size of your estate, and we will give you a realistic date during discovery rather than an optimistic one on a web page. Onboarding for a managed service is staged rather than flipped on in a day.
What does this cost?
Managed services are priced on the size and shape of what we are covering and the hours you choose. Assessments are a fixed fee against an agreed scope. Automation is priced per process with a fixed build fee and an optional run fee. All of it is quoted in writing before anything starts.
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